7 Replies Latest reply on Apr 29, 2016 2:11 PM by Jeff Strauss

    0x80070643 Fatal Error During Installation

    Krishna Thirumalasetty

      Tableau Desktop installation fails with "0x80070643 Fatal Error During Installation". Can anyone guide me on how to resolve this?

       

      Here is the copy of the LOG FILE:

       

      [0ED0:0440][2016-04-29T13:54:38]i001: Burn v3.9.1208.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\user1\Downloads\TableauDesktop-64bit-9-3-0 (1).exe, cmdline: ''

      [0ED0:0440][2016-04-29T13:54:38]i000: Initializing string variable 'DATABASEDRIVERS' to value '1'

      [0ED0:0440][2016-04-29T13:54:38]i000: Initializing string variable 'RECLAIMLICENSE' to value '0'

      [0ED0:0440][2016-04-29T13:54:38]i000: Initializing string variable 'INSTALLDIR' to value '[ProgramFiles64Folder]Tableau\Tableau 9.3'

      [0ED0:0440][2016-04-29T13:54:38]i000: Initializing string variable 'VC2010_GUID' to value '{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}'

      [0ED0:0440][2016-04-29T13:54:38]i000: Initializing string variable 'POSTGRES_GUID' to value '{C0249921-2C35-47C1-83D8-8EABC438A96F}'

      [0ED0:0440][2016-04-29T13:54:38]i000: Initializing string variable 'MYSQL_GUID' to value '{A1991404-2634-47E1-BC45-8F3B5014B1D1}'

      [0ED0:0440][2016-04-29T13:54:38]i000: Initializing string variable 'MSSQL32_GUID' to value '{4AB6A079-178B-4144-B21F-4D1AE71666A2}'

      [0ED0:0440][2016-04-29T13:54:38]i000: Initializing string variable 'MSSQL64_GUID' to value '{2180B33F-3225-423E-BBC1-7798CFD3CD1F}'

      [0ED0:0440][2016-04-29T13:54:38]i000: Initializing string variable 'DESKTOPSHORTCUT' to value '1'

      [0ED0:0440][2016-04-29T13:54:38]i000: Initializing string variable 'STARTMENUSHORTCUT' to value '1'

      [0ED0:0440][2016-04-29T13:54:38]i000: Initializing string variable 'AUTOUPDATE' to value '1'

      [0ED0:0440][2016-04-29T13:54:38]i000: Initializing string variable 'AUTOUPDATESERVER' to value 'downloads.tableau.com'

      [0ED0:0440][2016-04-29T13:54:38]i000: Initializing string variable 'NONQUIET' to value '1'

      [0ED0:0440][2016-04-29T13:54:38]i000: Initializing string variable 'TABLEAU_LANG' to value ' '

      [0ED0:0440][2016-04-29T13:54:38]i000: Initializing string variable 'USER_LANG' to value '[UserLanguageID]'

      [0ED0:0440][2016-04-29T13:54:38]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\user1\AppData\Local\Temp\Tableau_9.3_(9300.16.0315.0125)_20160429135438.log'

      [0ED0:0440][2016-04-29T13:54:38]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\user1\Downloads\TableauDesktop-64bit-9-3-0 (1).exe'

      [0ED0:0440][2016-04-29T13:54:38]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\user1\Downloads\'

      [0ED0:0440][2016-04-29T13:54:38]i052: Condition 'VersionNT64 AND VersionNT64 >= v6.0' evaluates to true.

      [0ED0:03D0][2016-04-29T13:54:38]i000: Setting string variable 'TABLEAU_LANG' to value ' '

      [0ED0:03D0][2016-04-29T13:54:38]i000: Setting version variable 'WixBundleFileVersion' to value '9.3.516.0'

      [0ED0:0440][2016-04-29T13:54:38]i100: Detect begin, 6 packages

      [0ED0:0440][2016-04-29T13:54:38]i000: Registry key not found. Key = 'SOFTWARE\Tableau\Tableau 9.3\AutoUpdate'

      [0ED0:0440][2016-04-29T13:54:38]i000: Setting numeric variable 'LM_VERSION_FOUND_AU' to value 0

      [0ED0:0440][2016-04-29T13:54:38]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}'

      [0ED0:0440][2016-04-29T13:54:38]i000: Setting numeric variable 'VC2010_FOUND' to value 0

      [0ED0:0440][2016-04-29T13:54:38]i000: Setting numeric variable 'POSTGRES_FOUND' to value 1

      [0ED0:0440][2016-04-29T13:54:38]i000: Setting numeric variable 'MYSQL_FOUND' to value 1

      [0ED0:0440][2016-04-29T13:54:38]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4AB6A079-178B-4144-B21F-4D1AE71666A2}'

      [0ED0:0440][2016-04-29T13:54:38]i000: Setting numeric variable 'MSSQL32_FOUND' to value 0

      [0ED0:0440][2016-04-29T13:54:38]i052: Condition 'VersionNT64' evaluates to true.

      [0ED0:0440][2016-04-29T13:54:38]i000: Setting numeric variable 'MSSQL64_FOUND' to value 1

      [0ED0:0440][2016-04-29T13:54:38]i000: Registry key not found. Key = 'SOFTWARE\Tableau\Tableau 9.3\Directories'

      [0ED0:0440][2016-04-29T13:54:38]i000: Setting numeric variable 'LM_VERSION_FOUND_DIR' to value 0

      [0ED0:0440][2016-04-29T13:54:38]i000: Registry key not found. Key = 'SOFTWARE\Tableau\Tableau 9.3\Install'

      [0ED0:0440][2016-04-29T13:54:38]i000: Setting numeric variable 'CU_VERSION_FOUND_DT' to value 0

      [0ED0:0440][2016-04-29T13:54:38]i000: Registry key not found. Key = 'SOFTWARE\Tableau\Tableau 9.3\Install'

      [0ED0:0440][2016-04-29T13:54:38]i000: Setting numeric variable 'CU_VERSION_FOUND_SM' to value 0

      [0ED0:0440][2016-04-29T13:54:38]i000: Registry key not found. Key = 'SOFTWARE\Tableau\Tableau 9.3\Install'

      [0ED0:0440][2016-04-29T13:54:38]i000: Setting numeric variable 'DD_FOUND' to value 0

      [0ED0:0440][2016-04-29T13:54:38]i000: Setting numeric variable 'LM_AMAZON_FOUND' to value 1

      [0ED0:0440][2016-04-29T13:54:38]i052: Condition 'LM_VERSION_FOUND_AU' evaluates to false.

      [0ED0:0440][2016-04-29T13:54:38]i052: Condition 'LM_VERSION_FOUND_DIR' evaluates to false.

      [0ED0:0440][2016-04-29T13:54:38]i052: Condition 'CU_VERSION_FOUND_DT' evaluates to false.

      [0ED0:0440][2016-04-29T13:54:38]i052: Condition 'CU_VERSION_FOUND_SM' evaluates to false.

      [0ED0:0440][2016-04-29T13:54:38]i052: Condition 'DD_FOUND' evaluates to false.

      [0ED0:0440][2016-04-29T13:54:38]i101: Detected package: VC2010Redist, state: Absent, cached: Complete

      [0ED0:0440][2016-04-29T13:54:38]i101: Detected package: MSSQL64, state: Present, cached: None

      [0ED0:0440][2016-04-29T13:54:38]i101: Detected package: MySQL, state: Present, cached: Complete

      [0ED0:0440][2016-04-29T13:54:38]i101: Detected package: Postgres, state: Present, cached: Complete

      [0ED0:0440][2016-04-29T13:54:38]i101: Detected package: Redshift, state: Present, cached: Complete

      [0ED0:0440][2016-04-29T13:54:38]i101: Detected package: Tableau, state: Present, cached: None

      [0ED0:0440][2016-04-29T13:54:38]i199: Detect complete, result: 0x0

      [0ED0:03D0][2016-04-29T13:54:55]i000: Setting string variable 'NONQUIET' to value '0'

      [0ED0:0440][2016-04-29T13:54:55]i200: Plan begin, 6 packages, action: Repair

      [0ED0:0440][2016-04-29T13:54:55]i052: Condition 'DATABASEDRIVERS=1 AND VersionNT64  AND (NOT VC2010_FOUND)' evaluates to true.

      [0ED0:0440][2016-04-29T13:54:55]w321: Skipping dependency registration on package with no dependency providers: VC2010Redist

      [0ED0:0440][2016-04-29T13:54:55]i000: Setting string variable 'WixBundleLog_VC2010Redist' to value 'C:\Users\user1\AppData\Local\Temp\Tableau_9.3_(9300.16.0315.0125)_20160429135438_0_VC2010Redist.log'

      [0ED0:0440][2016-04-29T13:54:55]i052: Condition 'DATABASEDRIVERS=1 AND VersionNT64 AND (NOT MSSQL64_FOUND)' evaluates to false.

      [0ED0:0440][2016-04-29T13:54:55]i052: Condition 'DATABASEDRIVERS=1 AND VersionNT64 AND (NOT MYSQL_FOUND)' evaluates to false.

      [0ED0:0440][2016-04-29T13:54:55]i052: Condition 'DATABASEDRIVERS=1 AND VersionNT64 AND (NOT POSTGRES_FOUND)' evaluates to false.

      [0ED0:0440][2016-04-29T13:54:55]i052: Condition 'DATABASEDRIVERS=1 AND VersionNT64 AND (NOT LM_AMAZON_FOUND)' evaluates to false.

      [0ED0:0440][2016-04-29T13:54:55]i000: Setting string variable 'WixBundleLog_Tableau' to value 'C:\Users\user1\AppData\Local\Temp\Tableau_9.3_(9300.16.0315.0125)_20160429135438_1_Tableau.log'

      [0ED0:0440][2016-04-29T13:54:55]i201: Planned package: VC2010Redist, state: Absent, default requested: Repair, ba requested: Repair, execute: Install, rollback: None, cache: No, uncache: No, dependency: None

      [0ED0:0440][2016-04-29T13:54:55]i201: Planned package: MSSQL64, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [0ED0:0440][2016-04-29T13:54:55]i201: Planned package: MySQL, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [0ED0:0440][2016-04-29T13:54:55]i201: Planned package: Postgres, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [0ED0:0440][2016-04-29T13:54:55]i201: Planned package: Redshift, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [0ED0:0440][2016-04-29T13:54:55]i201: Planned package: Tableau, state: Present, default requested: Repair, ba requested: Repair, execute: Repair, rollback: None, cache: Yes, uncache: No, dependency: Register

      [0ED0:0440][2016-04-29T13:54:55]i299: Plan complete, result: 0x0

      [0ED0:0440][2016-04-29T13:54:55]i300: Apply begin

      [19B8:18F0][2016-04-29T13:55:00]i360: Creating a system restore point.

      [19B8:18F0][2016-04-29T13:55:09]i361: Created a system restore point.

      [19B8:1690][2016-04-29T13:55:09]i304: Verified existing payload: VC2010Redist at path: C:\ProgramData\Package Cache\15D032D669078AA6F0F7FD1CBF4115A070BD034D\vcredist2010_x64.exe.

      [19B8:1690][2016-04-29T13:55:09]e000: Error 0x80070002: Failed to find payload: Tableau in working path: C:\Users\user1\AppData\Local\Temp\{b5a1f8bc-c643-4a28-bdf2-7893f7aaa123}\Tableau and unverified path: C:\ProgramData\Package Cache\.unverified\Tableau

      [19B8:1690][2016-04-29T13:55:09]e000: Error 0x80070002: Failed to cache payload: Tableau

      [0ED0:01CC][2016-04-29T13:55:09]e314: Failed to cache payload: Tableau from working path: C:\Users\user1\AppData\Local\Temp\{b5a1f8bc-c643-4a28-bdf2-7893f7aaa123}\Tableau, error: 0x80070002.

      [0ED0:01CC][2016-04-29T13:55:09]e349: Application requested retry of payload: Tableau, encountered error: 0x80070002. Retrying...

      [19B8:1690][2016-04-29T13:55:10]i305: Verified acquired payload: Tableau at path: C:\ProgramData\Package Cache\.unverified\Tableau, moving to: C:\ProgramData\Package Cache\{B20F140B-073F-4AEA-BF07-3708BAC5BF49}v9.3.516\tableau-setup-std-tableau-9-3.16.0315.0125-x64.msi.

      [19B8:18F0][2016-04-29T13:55:10]i301: Applying execute package: VC2010Redist, action: Install, path: C:\ProgramData\Package Cache\15D032D669078AA6F0F7FD1CBF4115A070BD034D\vcredist2010_x64.exe, arguments: '"C:\ProgramData\Package Cache\15D032D669078AA6F0F7FD1CBF4115A070BD034D\vcredist2010_x64.exe" /q'

      [0ED0:0440][2016-04-29T13:55:26]i319: Applied execute package: VC2010Redist, result: 0x0, restart: None

      [19B8:18F0][2016-04-29T13:55:26]i323: Registering package dependency provider: {B20F140B-073F-4AEA-BF07-3708BAC5BF49}, version: 9.3.516, package: Tableau

      [19B8:18F0][2016-04-29T13:55:26]i301: Applying execute package: Tableau, action: Repair, path: C:\ProgramData\Package Cache\{B20F140B-073F-4AEA-BF07-3708BAC5BF49}v9.3.516\tableau-setup-std-tableau-9-3.16.0315.0125-x64.msi, arguments: ' MSIFASTINSTALL="7" RECLAIMLICENSE="0" TRANSFORMS=" " LAUNCHSILENT="0" AUTOUPDATE="1" AUTOUPDATESERVER="downloads.tableau.com" DATABASEDRIVERS="1" DESKTOPSHORTCUT="1" STARTMENUSHORTCUT="1" INSTALLDIR="C:\Program Files\Tableau\Tableau 9.3" ARPSYSTEMCOMPONENT="1"'

      [19B8:18F0][2016-04-29T13:55:34]e000: Error 0x80070643: Failed to run maintanance mode for MSI package.

      [19B8:18F0][2016-04-29T13:55:34]e000: Error 0x80070643: Failed to execute MSI package.

      [0ED0:0440][2016-04-29T13:55:34]e000: Error 0x80070643: Failed to configure per-machine MSI package.

      [0ED0:0440][2016-04-29T13:55:34]i319: Applied execute package: Tableau, result: 0x80070643, restart: None

      [0ED0:0440][2016-04-29T13:55:34]e000: Error 0x80070643: Failed to execute MSI package.

      [19B8:18F0][2016-04-29T13:55:34]i351: Removing cached package: Tableau, from path: C:\ProgramData\Package Cache\{B20F140B-073F-4AEA-BF07-3708BAC5BF49}v9.3.516\

      [0ED0:0440][2016-04-29T13:55:34]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No