8 Replies Latest reply on Jun 28, 2017 1:31 PM by Jeffrey Line

    Unable to create new administrator account at the firstly time

    Michael Jo

      Dear experts,

      I have installed Tableau server using Active Directory to authenticate,  when finished i type the ID & PW for a AD account to create the new administrator account but i got an error: Failed to authenticate username and password for every account from AD! when install Tableau i used the local administrator to install instead of using a AD account, is it the problem?

       

      Has anyone help me to resolve it?

       

      Regards,

      Michael