1 Reply Latest reply on Mar 22, 2016 4:29 PM by Brian Coggon

    Tableau Server 9.0 Error Msg

    Alexander Mou

      Our tab server (v9.0) went down once a few days ago. These the msgs captured by window's event monitor.

       

      Searched and found this KB article regarding "Unknown VisualID"

      http://kb.tableau.com/articles/issue/error-tableauexception-unknown-visualid-previewing-opening-story-wookbook

      It is supposed to be solved long time ago. But it happened again here.

      Will an upgrade to v9.2 solve this problem? Just need some confirmation or let me know more patch is needed.

       

      2016-03-18 10:45:00.528 -0700 catalina-exec-142 PROD local\guest ERROR requestId=Vuw@nAoEBJwAADWwPckAAAI6: wgsessionId= com.tableausoftware.controller.vizql.ExceptionController - WrappedTableauException caught for vizql session: 8F3AE16693CF4C55B8CDC955B53B4F06-0:0

      1. com.tableausoftware.model.vizql.WrappedTableauException: Unknown VisualID    at com.tableausoftware.model.vizql.util.ErrorMapper.runAndCatchErrors(ErrorMapper.java:125)              at com.tableausoftware.model.vizql.util.WithSessionAspect.acquireAndReleaseSession(WithSessionAspect.java:139)          at com.tableausoftware.model.vizql.service.command.CommandServiceImpl.executeCommand(CommandServiceImpl.java:102)      at com.tableausoftware.controller.vizql.CommandController.execute(CommandController.java:67)          at com.tableausoftware.vqlweb.RequestMapper.executeCommand(RequestMapper.java:812)  at sun.reflect.GeneratedMethodAccessor342.invoke(Unknown Source)         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)               at java.lang.reflect.Method.invoke(Method.java:497)        at org.springframework.web.method.support.InvocableHandlerMethod.invoke(InvocableHandlerMethod.java:215)           at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:132)        at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:104)                at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandleMethod(RequestMappingHandlerAdapter.java:749)                at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:689)                at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:83)                at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:938)             at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:870)    at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:961)         at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:863)        at javax.servlet.http.HttpServlet.service(HttpServlet.java:646)          at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:837)        at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)       at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)     at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)       at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)     at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:748)       at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:486)       at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:411)               at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:338)     at org.tuckey.web.filters.urlrewrite.NormalRewrittenUrl.doRewrite(NormalRewrittenUrl.java:195)             at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:159)        at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:141)   at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:90)    at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:417) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)       at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)     at com.tableausoftware.controller.vizql.servlet.CrossSiteScriptingFilter.doFilter(CrossSiteScriptingFilter.java:49)    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)       at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)     at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:88)         at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)             at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)       at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)     at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)     at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)       at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:503)    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)  at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)       at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)           at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:421)     at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1070)     at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611)               at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.doRun(AprEndpoint.java:2466)   at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:2455)         at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)              at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)              at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)      at java.lang.Thread.run(Thread.java:745)Caused by: com.tableausoftware.nativeapi.dll.LogicException: Unknown VisualID at com.tableausoftware.nativeapi.dll.LogicException.getLogicException(LogicException.java:39)            at com.tableausoftware.nativeapi.dll.NativeApiJNI.VQLSessionDelegate_ExecuteCommandForSession(Native Method)        at com.tableausoftware.nativeapi.dll.VQLSessionDelegate.ExecuteCommandForSession(VQLSessionDelegate.java:47)         at com.tableausoftware.model.vizql.service.command.CommandServiceImpl.executeCommand_aroundBody2(CommandServiceImpl.java:122)                at com.tableausoftware.model.vizql.service.command.CommandServiceImpl$AjcClosure3.run(CommandServiceImpl.java:1)         at org.aspectj.runtime.reflect.JoinPointImpl.proceed(JoinPointImpl.java:149)               at com.tableausoftware.model.vizql.util.ErrorMapper.runAndCatchErrors(ErrorMapper.java:63)                ... 58 more