1 Reply Latest reply on Jan 7, 2016 12:29 PM by John Kuo

    Trusted Authentication

    Sivathanu Sivakaminathan


      Hi All,

         I am trying to set up Trusted Authentication with our locally hosted Tableau server.

       

        I followed the steps to add  our web server IP address as Trusted host on our locally hosted Tableau server.

       

        Then created simple html page on our web server to POST the value to Tableau server.

       

        When I submit the username value to get the get Trusted Ticket  I am always getting "-1" value.

       

        I am unable to troubleshoot further since there is no log files created for this.

       

        As per the document it supposed to create log files under "ProgramData\Tableau\Tableau Server\data\tabsvc\logs\wgserver"

       

      but under our Tableau server host I am unable to locate this directory or any log directories.

       

      Any help would be appreciated.

       

       

      Thanks,

      Siva