I had the similar issue a week ago and found that we cant get an older version on tableau server except 8.3.5 reader version.
You should be installing the newer version
Normally it would be here > Alternate Download Site | Tableau Software
But I just noticed they don't have Reader?!
You may wish to ask Technical Support... I'd be interested in the answer to!
Per your post, I did contact Tech Support. I got back a very nice, detailed response. But it confirmed that older versions of Tableau Reader for Mac OS are not available via Tableau. He suggested poking around the Internet. I wish I kept the original downloaded version from a few months ago!
Alas, perhaps I should bite the bullet and just upgrade my OS.
1 of 1 people found this helpful
Thanks for posting back with the update from Technical Support.
I had assumed that maybe the case... I think like Public, Tableau only want to provide/ service a single version. It's a little frustrating but I can understand why they do it...
The OS files are .DMG files so I presume that is what you would search for...
One particular site has version 8.1 and older on 1 particular site, but please be very careful
Best of luck!