3 Replies Latest reply on Oct 27, 2015 12:51 AM by İhsan ŞEN

Getting data from Server

Guoxin Li May 13, 2015 8:06 AM

I am having trouble connecting to Tableau Online since last week. I am not sure because it is my trial period or something else. After I completed fill in the Tableau Server Sign in, the "Process Request" just keep showing "Getting data from server". It would log in no matter how long I wait.

1. Re: Getting data from Server

diego.medrano Jun 9, 2015 11:43 AM (in response to Guoxin Li)

Hey Guoxin,

Were you able to figure this out? If not, I would contact support@tableau.com and they can make sure your account is in good standing and there are no other issues.

-Diego
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2. Re: Getting data from Server

Guoxin Li Jun 9, 2015 11:50 AM (in response to diego.medrano)

Thank you Diego. I contacted support@tableau.com.
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3. Re: Getting data from Server

İhsan ŞEN Oct 27, 2015 12:51 AM (in response to Guoxin Li)

Hi Guoxin,

Did you figure out this issue. I have same problem. Could you please help me?

Thanks&Regards,

İhsan
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Getting data from Server

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