1 Reply Latest reply on Feb 16, 2015 8:50 AM by Bill Lyons

    Encoding problems in upgrade to Tableau Server 8.3.2

    Magne Johansen

      Hi. I have tried to upgrade tableau 8.1 to tableau 8.3, but get an error in tableau server initialization process. It fails in the migration of data to postgresql because of encoding problem.  Does anyone know how to fix this encoding problem. I will have the same issue with a rollback to 8.1.


      Error from the log:

      pg_restore: [archiver (db)] Error from TOC entry 3579; 1262 16386 DATABASE workgroup tblwgadmin                           

      pg_restore: [archiver (db)] could not execute query: ERROR:  invalid byte sequence for encoding "UTF8": 0xe5 0x6c 0x29                                Command was: CREATE DATABASE workgroup WITH TEMPLATE = template0 ENCODING = 'UTF8' LC_COLLATE = 'Norwegian (Bokmål)_Norway.1252' LC_CTYPE...                           

      pg_restore: [archiver (db)] could not execute query: ERROR:  database "workgroup" does not exist                               

      Command was: ALTER DATABASE workgroup OWNER TO tblwgadmin;