1 Reply Latest reply on Jan 29, 2015 8:17 AM by Patrick A Van Der Hyde

    Data gaps in Extract incremental refresh

    Vijayalakshmi Shanmugam

      Hi,

       

      Occasionally, the incremental refresh are having data gaps when we see the same in visualization.  But it gets resolved when we do a full refresh.  As full refresh is a time consuming task, we need to do a incrementa refresh everyday.

       

      How this can be resolved?

       

      Thanks and Regards,

      Viji

        • 1. Re: Data gaps in Extract incremental refresh
          Patrick A Van Der Hyde

          Hello Vijayalakshmi Shanmugam,

           

          What is the data source involved with this issue?  I suggest checking a few things first,

          a) make sure you have the latest Tableau drivers and version installed for both Tableau Desktop and Server

          b) double check the incremental refresh settings when publishing the workbook to Server.

           

          If the issue occurs again, contact Tableau Support for assistance with logs and as much detail as possible to assist in a quick resolution of the issue.  Data source type, date/time of issue, and version information will be requested by support to investigate.

           

          Thank you

           

          Patrick