7 Replies Latest reply on Jun 22, 2015 1:20 PM by Toby Erkson

    'Tableau Classic' maps works, 'Tableau' does not, on Server.

    Toby Erkson

      I've already looked at this thread and it's not helping me so...

       

      When using Desktop (8.2) we are able to use either maps preference, however, workbooks that are published to our Server (8.2) only the Tableau Classic maps function.  The "new" Tableau maps either take a long time to load or don't load at all (time-out).  If they do show they look plain while the Tableau Classic maps are better detailed.

       

      We are using a reverse-proxy (details in my comment here:  http://community.tableau.com/message/319359#319359) and maybe this is the cause?

       

      Suggestions?  Similar issues?  I'm thinking we may need to contact Tableau Support but wondering if anyone can shed some light on why they are different (I'm guessing they are at different locations)?