7 Replies Latest reply on Dec 15, 2014 4:11 PM by vikram bandarupalli

    Setting up Monitoring for Tableau Server - Unlicensed Processes

    shawn harvick

      Hi All,

       

      Looking for some input on how to monitor if any Tableau processes go into an "Unlicensed" state.  We had an issue last week in which something had cause Tableau Server to lock up and we had to bounce the box in order to get it back up.  What we didn't know was that during the time it was down, some of the VizQL and Data Server processes on our 2 workers had become unlicensed.  This caused workbook rendering to fail.

       

      tableau-processes unlicensed.jpg

      I've found information on how to check http://localmachine/admin/systeminfo for "OK" "BUSY" "DOWN" and "STANDBY" states but nothing for "Unlicensed".  http://onlinehelp.tableausoftware.com/v8.0/server/en-us/help.htm#service_viewstatus.htm

       

      Any help would be greatly appreciated!

       

      Thanks,

      Shawn