2 Replies Latest reply on Jan 30, 2014 4:40 PM by Eric Howard

    How to be able to connect to tableau server with SSL certificate from tableau desktop

    Joefer Tingson

      Hi Everyone,

       

      I am having problem connecting to Tableau Server 8.1 from Tableau Desktop. I am always getting the following message every time I try to log in to the server:

       

      "Internet communication error: Couldn't resolve host name (joefertableau)"

       

      We created the ssl certificate using the following command:

       

      "c:\Program Files\Tableau\Tableau Server\8.1\apache\bin\openssl" req -config "c:\Program Files\Tableau\Tableau Server\8.1\apache\conf\openssl.cnf" -x509 -nodes -days 1000 -newkey rsa:4096 -keyout c:\server.key -out c:\server.crt


      When prompted to enter a common name, I entered joefertableau.

       

      after we configured the Tableau Server to use the Cert and Key, we restarted tableau server and we were able to access it from the browser. However, when I tried to login to the server from tableau desktop to publish some dashboard, I am getting the following:

       

      SSLProblem.jpg

       

      Thanks,

       

      Joefer