4 Replies Latest reply on Jan 22, 2019 10:33 PM by Muhammad Kamal

    DataSourceException when connecting to extract published to server


      I have a data source extract that I published to the server. When I try to connect to it from other workbooks, I SOMETIMES get an error:


      Fatal exception in native C++ engine

      class DataSourceException

      Unable to connect to the server "[hostname]". Check that the server is running and that you have access privileges to the requested database.

      Error: Unable to connect to this Tableau Server data source.

      Has anyone else run into this? It's not 100% consistent, but I would say it happens most of the time. Even if I am able to connect to the published data source and build my workbook, I'll then sometimes get the same "fatal exception in native c++ engine. class datasourceexception" error when I publish, when I try to view the report in my browser, or when I try to download the workbook from the server.