3 Replies Latest reply on Oct 11, 2013 12:18 PM by Toby Erkson

    DataSourceException when connecting to extract published to server

    michael.teng.0

      I have a data source extract that I published to the server. When I try to connect to it from other workbooks, I SOMETIMES get an error:

       

      Fatal exception in native C++ engine

      class DataSourceException

      Unable to connect to the server "[hostname]". Check that the server is running and that you have access privileges to the requested database.

      Error: Unable to connect to this Tableau Server data source.


      Has anyone else run into this? It's not 100% consistent, but I would say it happens most of the time. Even if I am able to connect to the published data source and build my workbook, I'll then sometimes get the same "fatal exception in native c++ engine. class datasourceexception" error when I publish, when I try to view the report in my browser, or when I try to download the workbook from the server.