1 Reply Latest reply on Oct 9, 2013 8:02 PM by Robert Morton

    Tableau Reader; however, in IE 10, it converts it to a Zip file

    Richard Shepherd

        Hi!  We have a client that uploads TWBX files onto their Sharepoint
      site.  Firefox and Chrome open them up just fine in the Tableau Reader;
      however, in IE 10, it converts it to a Zip file, and then they have to download
      it and open it up as such.

       

      The client wants IE10 to open the TWBX files like it does in the other
      browsers.

       

      I followed this article:  http://community.tableau.com/thread/111179?start=0&tstart=0 and
      IE still doesn't open the files up like in the other browsers.

       

      I then found this article:  http://community.tableau.com/thread/122734?start=0&tstart=0 that
      states that Sharepoint needs to have the file added to it's MIME types (which
      has to be done by the Sharepoint admins).

       

      Anyone else been able to solve this issue out there?  Any ideas?