3 Replies Latest reply on Aug 26, 2013 8:38 AM by Joshua Milligan

    Problems occurred retrieving tiles from the map source.

    Calvert Hydes

      The last several days I have been getting the warning "Problems occurred retrieving tiles from the map source. The online map could not be loaded".   This is with the default Tableau map from www.tableausoftware.com/mapdata.  I have checked my internet connectivity speed and it does not appear to be the problem. I have tried it on another computer and they pull up fine.  Typically a few tiles appear with the rest showing the hour glass until the warning finally appears.  The maps I am working with are a t a sub-city level so I need the detail not provided with the offline option.

       

      Any suggestions?