1 Reply Latest reply on Aug 25, 2013 10:34 AM by Joshua Milligan

    Why refresh is delayed for many hours on some days in Tableau Server ?

    Nivitha Natarajan

      Why refresh is delayed for many hours on some days in Tableau Server 7.0 ?.

       

      We have set up schedule tasks with some priorities.Server was working pretty good. Past three days there is delay in data refresh.

      What could be the reason?. I am sure that the connection with db is working fine.

        • 1. Re: Why refresh is delayed for many hours on some days in Tableau Server ?
          Joshua Milligan

          Nivitha,

           

          Are you seeing a delay in the job starting or are the tasks starting on time but the delay is in the execution?  If the later, I would suspect that there is something going on with either the Tableau Server machine, network connection, or most likely, there is something happening on the database server (e.g. locked tables, resource contention, some change in the data that is resulting in excessive cross joins, etc...)

           

          It may be a research project to look at the Tableau Server logs and compare with the database logs (and possibly event/network logs) to see where the issue is.

           

          Regards,

          Joshua