1 Reply Latest reply on Jun 13, 2013 7:21 AM by Toby Erkson

    Log in confusion from Tableau home page to forum page

    Toby Erkson

      Browser is IE8.

      I enter the web site from the home page (www.tableausoftware.com) and log in.  I then select Support >> Forums and am taken to the Forums site.  I am NOT logged in.  I click on the "log in" link at the top of the page and there's some web page 'shuffling' and I'm suddenly logged in.  Seems like a miscommunication between the two pages (main page and forum page).

        • 1. Re: Log in confusion from Tableau home page to forum page
          Toby Erkson

          I was able to duplicate this.  I checked some product keys on the customer portal website, logged out, and was brought to the Tableau home page.  I logged in (FYI, my corporate and forum log-ins are different).  I then selected Support >> Forums and was taken to the Forums page but the screen indicated that I was a Guest.  I only clicked the log in link, the screen reloaded, and then I was logged in.