2 Replies Latest reply on Apr 30, 2013 3:42 PM by DhanabalaSingam Jegannathan

    Unable to Edit the Subscription Email ID

    DhanabalaSingam Jegannathan

      Hi,

       

      I am using the trial version of Tableau Server 8.0. I have created a dashboard and i thought to see how the subscription works to me in web. so i added my email id to one of the dashboard i created and subscribed. But when i thought to edit the email id again, i am unable to do so.. that field is not editable..

       

      I cleared the cache and deleted the temp files and tried to edit the email id provided for that workboook but no help..

       

      Just to make sure this is not an issue with other workbooks, i tried to add email id, but even then for the other workbooks, the same email id is updated and the field is not editable...

       

      I deleted the workbook and thought of adding email subscription to someother work book, even then it doesnt work...

       

      Can some one help me on this ? I dont know what is causing the problem

       

      Thanks,

      Singam