Make sure there are no quick filters active and after you click the print button, make sure no legends are active as well.
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1.) Just clear the filters from the shelf in the dashboard and then export into jpg. you can always crop etc. and then to pdf.
2. Or depending on what you are using it for I usually filter it like I want to then copy the image and paste it to ppt. or in email etc. the quick filters dont show at all when you copy. (from the worksheet)