0 Replies Latest reply on Jan 22, 2013 11:27 AM by Siva Tunga

    Data download format  from Tableau server dashboard - CSV with UTF-8 vs ASCII

    Siva Tunga

      Hi,

       

      We are facing a an issue with Tableau dashboard view data and download.

       

      I have 2 Tableau servers one with SSL ( HTTPS) configured and other without SSL ( HTTP).

       

      When I publish the same dashboards to both the servers and try to view data and download data it saves the files in CSV format. When I open in excel it is fine and no issues. I have a downstream application consuming the CSV file.

       

      What we are seeing is the format of CSV file is different. When on SSL it is UTF-8 format and when it is not an SSL it is in ASCII format.

       

      Is there any control on how the file formats are downloaded.