0 Replies Latest reply on Dec 15, 2012 4:09 PM by Thomas White

    Guest login problems

    Thomas White

      Does anyone have experience with the guest login ? We are trying to implement, but when we turn it on we find that it works for 2 of our workbooks, and doesn't fr 4 others. When it doesn't work, it returns an error message that the user wasn't found on the server and mentions ip address

      I've tried to identify any differences between the workbooks that work and those that don't but haven't found any differences. I'm embedding passwords and all that good stuff. My data is in Tableau extracts and I'm wondering if there is some sort of setting that is obscured from me that is causing the problem. Any ideas on how to troubleshoot this would be MUCH appreciated.