0 Replies Latest reply on Nov 28, 2012 12:52 PM by Jeremy DeVoss

    The server issued too many redirections

    Jeremy DeVoss

      Howdy,

       

      I am currently installing Tableau Server to an environment that has a fairly distributed architecture. Essentially, the server from where I am calling the command line utility is separated from the server where Tableau Server is installed by two load balancers.

       

      The architecture looks like this:

      Cmd Ln Util -> Load Balancer 1 -> Load Balancer 2 -> Tableau Server

       

      I can telnet from the server where the command line utility is at to the Tableau Server on port 80, but when I try to use the command line utility, I get the following error: "The server issued too many redirections." The stack trace is below.

       

      If I bypass the second load balancer, the utility executes just fine.

       

      My questions are these:

      1. What might be happening and/or why the command line utility is checking the number of redirects?
      2. Is it actually the command line utility that is checking the number of redirects?
      3. Can I configure the number of allowed redirects?

       

      Any and all thoughts and suggestions will be more than welcome.

       

      Thank you for the help,

      Jeremy DeVoss

      ZOLL Medical, Inc

       

      Here is the stack trace from the log.

      =====================================================================
      [5464] DEBUG  Nov-29 01:04:54,863: ====>> Starting Tabcmd 7.0 at Thu Nov 29 01:04:54 +0500 2012 <<====
      [5464] DEBUG  Nov-29 01:04:54,863: Build 7000.12.0522.2322
      [5464] DEBUG  Nov-29 01:04:56,879: No login cookie found at C:\Users\jdevoss\AppData\Roaming/Tableau/tabcmd.txt
      [5464] DEBUG  Nov-29 01:04:56,941: run as: tabcmd createusers C:\temp\addUserTest.csv -s http://devtableau.zollonline.com -u InsightUser -p ******** --no-cookie
      [5464] INFO   Nov-29 01:04:56,957: Creating new session
      [5464] INFO   Nov-29 01:04:56,957:     Server:   http://devtableau.zollonline.com/
      [5464] INFO   Nov-29 01:04:56,957:     Username: InsightUser
      [5464] INFO   Nov-29 01:04:56,957: Connecting to server...
      [5464] FATAL  Nov-29 01:04:56,988: The server issued too many redirections
      [5464] DEBUG  Nov-29 01:04:56,988: file:/C:/Program Files (x86)/Tableau/Tableau Server/7.0/extras/Command Line Utility/tabcmd.jar!/tabcmd/lib/server_info.rb:322:in `execute'
      file:/C:/Program Files (x86)/Tableau/Tableau Server/7.0/extras/Command Line Utility/tabcmd.jar!/tabcmd/lib/server_info.rb:345:in `execute'
      file:/C:/Program Files (x86)/Tableau/Tableau Server/7.0/extras/Command Line Utility/tabcmd.jar!/tabcmd/lib/server_info.rb:345:in `execute'
      file:/C:/Program Files (x86)/Tableau/Tableau Server/7.0/extras/Command Line Utility/tabcmd.jar!/tabcmd/lib/server_info.rb:345:in `execute'
      file:/C:/Program Files (x86)/Tableau/Tableau Server/7.0/extras/Command Line Utility/tabcmd.jar!/tabcmd/lib/server_info.rb:345:in `execute'
      file:/C:/Program Files (x86)/Tableau/Tableau Server/7.0/extras/Command Line Utility/tabcmd.jar!/tabcmd/lib/server_info.rb:605:in `request_public_key'
      file:/C:/Program Files (x86)/Tableau/Tableau Server/7.0/extras/Command Line Utility/tabcmd.jar!/tabcmd/lib/server_info.rb:480:in `login'
      file:/C:/Program Files (x86)/Tableau/Tableau Server/7.0/extras/Command Line Utility/tabcmd.jar!/tabcmd/lib/commands/createusers.rb:155:in `run'
      file:/C:/Program Files (x86)/Tableau/Tableau Server/7.0/extras/Command Line Utility/tabcmd.jar!/tabcmd/lib/multicommand.rb:162:in `dispatch'
      file:/C:/Program Files (x86)/Tableau/Tableau Server/7.0/extras/Command Line Utility/tabcmd.jar!/tabcmd/bin/tabcmd.rb:41:in `run'
      file:/C:/Program Files (x86)/Tableau/Tableau Server/7.0/extras/Command Line Utility/tabcmd.jar!/tabcmd/bin/tabcmd.rb:47:in `(root)'
      org/jruby/RubyKernel.java:1063:in `load'
      file:/C:/Program Files (x86)/Tableau/Tableau Server/7.0/extras/Command Line Utility/tabcmd.jar!/tabcmd/bin/tabcmd.rb:1:in `(root)'
      org/jruby/RubyKernel.java:1038:in `require'
      file:/C:/Program Files (x86)/Tableau/Tableau Server/7.0/extras/Command Line Utility/tabcmd.jar!/META-INF/main.rb:29:in `require'