The email alerts are sent whenever the component shows a red X on the maintenance page or when a failover occurs.
I would like to suggest Tableau Server to provide a test send email button at the configuration page, just to check that the email can be sent out with the configured SMTP Server detail, before any actual fail over occurs.
I agree with Adi. The only way to validate that everything is set up correctly is to break the system. I'm not even exactly sure how to break it on purpose to test/validate it.
Really, there should be a test function. Also, the documentation is weak on what this does.
It's a great idea and I'm glad it's there but it's been poorly executed as far as the end user is concerned.
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Okay, here's the clunky way to check whether the emailer is working...well, how it worked for me:
2. Launch the configuration app. and fill out the Email Alerts tab. If you don't see this tab then you do NOT have the latest version
3. Start the server
If the settings are set up correctly then you should get two emails. The first one is "Active repository service on <IP> is UP" and the body will contain a date/time stamp. The second email is "Gateway service on <IP> is UP" and the body will contain a date/time stamp. <IP> is the IP address of the server.
Can someone try this and let us know if it works for them or get something similar?
Thanks for the answer, Toby. It works.
Can you please let me know how you made email alerts set up work in your computer?
I am trying to do that,but no luck. In the configuration, i am giving the SMTP details and user id , passwrod etc but the email is not being sent out. I am using Tableau 8.0 and SMTP server that is being used is set up for SSL/TLS.
What are the key things to focus while setting the SMTP ? How to set up the configuration ?
How to test the Email & Alert subscriptions ?
Your response would be really helpful
First we have to make sure that your SMTP server is working fine.
To test the email function, we install a dummy SMTP server such as Papercut or smtp4dev. Then we use Blat to test sending email to make sure that the dummy SMTP server works.
Later, we could replace the dummy SMTP server with an actual one and test sending email again with Blat. We could also test sending over the internet to an actual email destination. This is to prove that it has no firewall and network issue.
Once we confirm that the SMTP server, firewall, and network are OK, we go to Tableau Configuration and configure the Email Alert. Then we stop and start the Tableau Server and finally check that Tableau did send out any email or not.
Thank you Adi. I am trying to install BLAT in my server but i am unable to install. I have downloaded the BLAT Zip file from the website "http://sourceforge.net/projects/blat/files/" but i am unable to extract it. Not sure whats wrong
Do you know where i can download the BLAT Program and my machine is 64 Bit.
Any help on this would be great!
Thank Adi. I have also tried the same link in morning and tried now too. I am able to download the Zip file. but when i try to unzip or open the zip file, i am getting the following error ..
! C:\Users\localuser\Desktop\blat311_64.full.zip: Unexpected end of archive
I am unable to get the file. Not sure whether the problem is in my computer or with zip file.
Hi Singam, you could verify the file integrity by calculating the hash (MD5, SHA). Use a utility like http://superuser.com/questions/89191/looking-for-md5-utility-that-integrates-to-windows
Then compare your downloaded file hash with the original one at Sourceforge page.
Your company network security might have modified the file (thus the hash is different), which cause the file extraction failure.