3 Replies Latest reply on Sep 17, 2012 6:31 AM by Russell Christopher

Data extracts Issue

sreekanth.upputuri Sep 13, 2012 12:51 AM

Hi Experts,

While extract the data I am having the issues like "An Error Occured while communicating with data source” How can I resolve the issue previously I am not having this issue

Can any one please let me know .

Thanks

Sreekanth.

1. Re: Data extracts Issue

Hunain Kochra Sep 13, 2012 4:58 AM (in response to sreekanth.upputuri)

Hi Sreekanth,

I have seen this issue if i leave tableau desktop open for quite some time and then run an extract.

At what point in time do you see this issue, try running the extract as soon as you open tableau desktop.

Hope this helps.

Thanks.

Hunain
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2. Re: Data extracts Issue

sreekanth.upputuri Sep 13, 2012 10:49 PM (in response to Hunain Kochra)

Hi Hunain

Whenever I connect to data source and immediately I am trying to extract the data having above issue

Previously I am able to done . but now only I am having issues
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3. Re: Data extracts Issue

Russell Christopher Sep 17, 2012 6:31 AM (in response to sreekanth.upputuri)

What data source are you dealing with?

Can you connect to the data source in a new workbook?
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