1 Reply Latest reply on Aug 14, 2012 9:10 AM by Tracy Rodgers

    Necessary Tableau Service Reboot

      Hello,


      My question:
      We need to reboot our Tableau 6.0 Server everyday because the server gets stuck on something. If the server is stuck, we can't run reports etc.

       

      The eventviewer is full of errors, and we can't find and take down the errors. One of these errors:

       

      2012-05-29 02:01:09,755 catalina-exec-27 ERROR T8SQVQriBawAAA8cn-wAAAC@: com.tableausoftware.controller.vizql.ExceptionController - WrappedTableauException caught for vizql session: 4bf8680d-0:1

      com.tableausoftware.model.vizql.WrappedTableauException: The system cannot find the file specified.          at com.tableausoftware.model.vizql.util.ErrorMapper.runAndCatchErrors(ErrorMapper.java:76)          at com.tableausoftware.model.vizql.util.WithSessionAspect.acquireAndReleaseSession(WithSessionAspect.java:139)          at com.tableausoftware.model.vizql.service.viewer.ViewerServiceImpl.setupForView(ViewerServiceImpl.java:269)          at com.tableausoftware.controller.vizql.ViewerController$1.setupForResponse(ViewerController.java:342)          at com.tableausoftware.controller.vizql.ViewerController.showViewBase(ViewerController.java:578)          at com.tableausoftware.controller.vizql.ViewerController.showView(ViewerController.java:352)          at com.tableausoftware.vqlweb.RequestMapper.showView(RequestMapper.java:617)          at sun.reflect.GeneratedMethodAccessor112.invoke(Unknown Source)          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)          at java.lang.reflect.Method.invoke(Method.java:597)          at org.springframework.web.bind.annotation.support.HandlerMethodInvoker.invokeHandlerMethod(HandlerMethodInvoker.java:176)          at org.springframework.web.servlet.mvc.annotation.AnnotationMethodHandlerAdapter.invokeHandlerMethod(AnnotationMethodHandlerAdapter.java:426)          at org.springframework.web.servlet.mvc.annotation.AnnotationMethodHandlerAdapter.handle(AnnotationMethodHandlerAdapter.java:414)          at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:790)          at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:719)          at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:644)          at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:549)          at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)          at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:306)          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)          at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672)          at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463)          at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:402)          at

      ..........................................................................etc

       

      Could you please help me? I can give more information if needed!

       

      Thank you very much,

       

      Koen