1 Reply Latest reply on Apr 20, 2012 11:13 AM by Alex Kerin

    Setting Business hours?

    . Jasonz

      Hi Folks,

       

      I need to know if there is a way to setup the business hours inside a report to produce an accurate duration between events... I would need 3 things:

      example:

       

      1) business hours Monday to Friday

      2) 9am to 5pm

      3) excluding holidays and weekends

       

      The general idea is that the durations would reflect working business hours vs a 24 hour 7 days a week clock.

       

      Please let me know,

       

      JZ