3 Replies Latest reply on Apr 4, 2012 2:47 PM by Michael Cristiani

    How can a Tableau Server 7.01 user be Disabled when the license key is activated?

    Michael Cristiani

      So, we just added (read, new license key purchased) some additional seats on our Tableau Server.  We activated the license key, and the new seat count shows up in the Server. We added the users for these seats using the .csv import option as described on page 55 of the Server Administration Guide.  However, they all include (Disabled) next to them in the user list.  What gives?  Cannot find any guidance on this in the Administration Guide.

       

      Thanks  in advance for any help.

       

      Peace and All Good!

      Michael W Cristiani