2 Replies Latest reply on Oct 25, 2012 2:03 PM by Darcy D

    "An Error Occured while communicating with data source" while using Tableau Reader with packaged workbook

    Sudarshan Mahabal

      Hello,

      I share Tableau Packaged Workbook to share with users to view using Tableau Reader. This exchage has worked seamlessly in the past. The users who used to be able to open Packaged workbook with Tablau Reader are now complaining that they are getting "An Error Occured while communicating with data source" for the same file.

       

      Has something changed? I recently distributed a separate packaged workbook to few users. Some of them are able to open it using Tableau Reader while others get similar error message. I am using Desktop 7.0.1 to put together these packaged workbooks.

       

      Appreciate your help.

      Best Regards,

      -Sudu