9 Replies Latest reply on Feb 5, 2014 4:48 PM by Sebastian Zeits

    Data Source Connection Problem

      Hi,

       

      Whenever I try to connect to the excel workbook it states, "There was a problem connecting to the data source [NAME OF .xlsx]:

      The connection to the data source might have been lost. Communication with the Tableau Protocol Server process was lost. Unable to connect to the Microsoft Excel file [FILE NAME]. Check that you have access privileges for the requested file and that it is not open in another application."

       

      Next prompt window states, "Check that the server is running" and if I have access privileges to requested database.

       

      Any suggestion to fix this problem?