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When designing your dashboard you will want to lock the size of the dashboard to reflect the most common display size used in your agency. You can set that in Tableau Desktop on the Dashboard worksheet. In the lower-left hand corner there is a section labeled "Size" -- click on Edit, then the Dashboard Size tab and select Exactly which will display two fields for you to enter the fixed size you want for your dashboard.
That won't revolve the issue entirely as users like to select their own screen resolution but at least it should meet most of your agencies needs.
Hope this helps.
Thank you that is helpful - I wish there was a way to indicate to fill the monitor space and maintain proportions of the individual worksheets that make up the dashboard. I guess I need to design for a laptop as that is most common. Thanks,