1 Reply Latest reply on Jan 31, 2012 11:18 AM by Dan Cory

    Problems on Windows 64 bit machine

    Danielle Farrie

      Is anyone else having trouble running Tableau (both v6 & v7) on a 64 bit machine? After installing v6, my computer starting crashing and getting the "blue screen" multiple times a day. I uninstalled and the computer was running fine. After installing v7 the same thing happened. Anyone experience this problem?

        • 1. Re: Problems on Windows 64 bit machine
          Dan Cory

          About half our users on Windows 7 are on 64-bit machines including many of our testers and there are no 64-bit specific issues that we know of. Please contact support and have your crashes investigated. I did find one crash you sent in with the crash reporting system and that will be fixed in 7.0.1, but doesn't have anything to do with 64-bit.

           

          Thanks,

          Dan