0 Replies Latest reply on Jan 28, 2012 9:40 AM by Janice Murray

    tableau reader needs driver for 64 bit windows

    Janice Murray

      I just installed tableau reader on my home computer, which is windows Vista 64 bit, and when I try to open the TWBX file I get a message 'the drivers necessary to connect to this database server are not properly installed'. I see this note for tableau reader:

      'Tableau Reader has been tested and is supported on 64-bit Windows versions. Tableau is a 32-bit application and does require 32-bit versions of the database drivers, even when running on 64-bit versions of Windows.'

      What drivers to I need to install?

      Also, the only tableau reader I see to download is V7.0. My twbx file was created with 6.1. Is this a problem?

      thanks