I'm not an expert on Web Data Connectors but I know we have a Community Portal on WDCs that might be useful, have you come across this before?
Disclaimer: these connectors are not written by or supported by Tableau. If you encounter an issue with one of the connectors here, please reach out to the developer.
Do you see the same error when trying a few different browsers?
I am using the built in browser of Tableau - I do not think you can use another one, please correct me if I am wrong.
I am actually using the Spotify Connector from your screenshot by Madeleine Corneli.
Hi Roger, my apologies I'm not clear on what you mean by 'the built in browser of Tableau'?? Is it Tableau Online 2018.1?
When you try to log on to Spotify then do you see the same error on different browsers? (Firefox, Edge, Chrome)
I noticed a few threads about this kind of problem within the Spotify community
I do not have the same issue while using another browser. Spotify asks for a Captcha only when using the built-in Tableau browser.
Roger, I am running into the same issue. Have you found a solution?
Hello Robert, sadly I haven't found a solution for this.
I have the same issue with reCAPTCHA using the connector at https://spotify-wdc.herokuapp.com. I have tried it with Tableau Desktop 2019.1 and 2019.2 on Mac.
I am able to login through Spotify and select a time period I want for the data. However after that, I run into this:
An error occurred while communicating with Web Data Connector.
Bad Connection: Tableau could not connect to the data source.
I know my password is correct as I can login to Spotify with it. I have tried using both my Spotify username and email for logging in (both are supported options), and get this error either way.
I am able to get it to work for me with the facebook login. Is this what you were using or the user/pass input? I'm on 2019.2, Windows. Would you be able to try it on a Windows machine?
Same issue here for me, using user/pass input on a Windows machine (did the registery workaround).
EDIT : Can confirm I have the exact same issue with the Facebook login.