4 Replies Latest reply on Jun 15, 2019 8:35 AM by Matt Coles Branched from an earlier discussion. Branched to a new discussion.

    HTTP 500 Error generating PDF from content reference

    Rishabh Tripathi

      HI Matt,

       

      I am facing the issue with viz alert. Below is the log and error code

       

      The following errors were encountered trying to process your alert:

       

       

      General errors:

       

       

      Unable to render content reference VIZ_PDF(workbook/veiw) with error:

      HTTP error getting vizdata from url

      Code: 500 Reason: Internal Server Error

       

       

      Unable to process alert Trigger2 as csv, error: Alert was triggered, but encountered a failure getting data/image references:

      Unable to render content reference VIZ_PDF(workbook/veiw) with error:

      HTTP error getting vizdata from url

      Code: 500 Reason: Internal Server Error

       

      This error is intermittent. Can you please help.

      Thanks

      Rishabh