1 Reply Latest reply on Apr 13, 2019 10:55 PM by William Cazalet

    Tableau Public not loading Excel File or .txt file

    William Cazalet

      I'm a new user of Tableau Public. I am using it in Parallels (Version 14.1.3 (45485)) with Windows 10 (Version 1803, OS Build 17134.706).

       

      I downloaded the latest version of Tableau Public and created a profile.

       

      I tried to open/import an Excel file from my own library and also tried to use one of the Tableau files but with no success. I uninstalled and reinstalled Tableau but I still get the same message: -

       

      An error occurred while communicating with Tableau Data Extract.

       

       

      Bad Connection: Tableau could not connect to the data source.

      Error Code: 3834846E

      There was problem and the data engine could not start properly.

       

      While I see some threads related to this general problem, I don't see anything related to this specifically.

       

      Any ideas?

       

      Thanks,

       

      Will C.