1 Reply Latest reply on Apr 4, 2019 8:44 AM by Rodrigo Calloni

    Unable to save file to Tableau Public

    SHEHZAD SHEIKH

      Hi,

       

      I have downloaded and installed Tableau Public on my mac with the latest OS version macOS mojave 10.14.4 (18E226). I am unable to save my file to Tableau Public. When I click the option "Save to Tableau Public", it will give me the following error--I am not sure how to fix this issue.

       

      Further, if I copy the given url "https://public.tableau.com/vizportal/api/clientxml/auth/public_login?language=en&client_type=desktop&authenticity_token=IK3vCJtrRNePJtpyu1KTow%7Cd6uYdMvGfRiaAGcYCSY0EdyXXiUawfir&format=xml" from the error msg box and paste separately in the new browser, it asks to login, after I provide my credentials, it directs to me coded version page wherein on top it shows the following error msg "This XML file does not appear to have any style information associated with it. The document tree is shown below." I tried uninstalling and reinstalling the Tableau Public but it couldn't fix the issue. Please resolve my problem.

      Error message.png

       

      Thanks in advance!