2 Replies Latest reply on Jan 9, 2019 5:45 AM by Michael Hesser

    Resolution problem while using a projector

    Rita Khalil



      When I connect my Laptop to the projector, the whole view of the Dashboards changes. I have set the size of the Dashboard to automatic so that the Dashboard resizes when connected to different projectors.

      I have found this post on the Forum bass it did not help: Presenting dashboard over projector Screen

      Has anybody found a solution to the Problem?


      Thank you

        • 1. Re: Resolution problem while using a projector
          Ciara Brennan

          Hi Rita, any tips in this thread that help..?


          Desktop vs Laptop vs Projector

          • 2. Re: Resolution problem while using a projector
            Michael Hesser

            Hi Rita;

            There could be a number of reasons for the disparity, and it can be difficult to diagnose without looking at your set-up or better understand what exactly you're seeing and what you expect to see


            That said, I've found in most cases it's a connection issue, specifically the display monitor (projector) has a different resolution than the desktop. If you've set your desktop to simply mirror the screens, you may end up with a projector display "floating" in space, rather than filling the whole screen as it appears on the desktop.

            • Forcing the resolution of the projector to match that of your laptop display (right-click and choose Screen resolution) should allow the mirror option to work without dead space. This may distort the view, so it may not be optimal


            Perhaps a better remedy is making sure your computer recognizes the projector as a separate monitor, then drag-and-drop your viz onto that screen. This allows you to utilize the full potential of the projector, though it also means you may not have your viz on the laptop in front of you. 


            In my years of working with monitors, I've yet to find a silver bullet; I remain convinced that they must be manufactured with some brand of black magic (as tricks I've used to make them work one week seem to evaporate the next). Sometimes it's as simple as closing the lid of my laptop, and the monitor comes alive as the primary screen-- BINGO!


            Whatever you do-- experiment a little before your big presentation. Good luck to you!


            If this has answered your question or been helpful, please mark it as so