Thanks for posting in the Tableau Community Forums! This could be an expected time for the extract to complete depending on the size of the tables that are being joined. As well as the relationships being established. one to many, many to one etc...
Does reducing the size of the extract allow for the successful connection to the SFDC.
Information on reducing the extract size can be found in the following Knowledge Base article: https://kb.tableau.com/articles/howto/reducing-the-size-of-a-salesforce-extract
Hope this helps!
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we do not perform join when we create Salesforce extract - we fetch all tables one by one and materialize them separately.
I suspect that one or some of the tables are huge and takes forever to download.
From my experience this flow is typically has a bottleneck on Salesforce side as their API are not super fast.
What I would do:
1) Open Tableau's log file (Documents\My Tableau Repository\Logs\log.txt) and figure our during which table extraction does the process get stuck
2) Try to hide as many columns as possible to prevent them from being queried and extracted
3) Try extracting one table at the time to find a problematic one