When setting up Kerberos for Teradata in Tableau Server I believe I followed the correct steps for Delegation and whatnot. From the desktop of Tableau Server OS I can open Tableau Workstation and publish a workbook with a working Kerberos connection to Teradata, but when I try to view the workbook inside of Tableau Server web interface I get an 'Authentication method failed' message. There's not a lot of options to edit the connection after it's been published. Any chance someone has encountered this before?
If you open a case with Tableau Tech Support, they will be able to look at your Tableau Server logs and tell you exactly what the issue is and how to resolve it. There are a lot of things that can go sideways configuring Kerberos, probably best to engage the experts from the start!