2 Replies Latest reply on Oct 19, 2018 3:19 AM by James Rees

    AWS SES to send subscriptions?

    Guillaume Petit



      We are trying to use AWS SES to send subscriptions from Tableau Server. In Tableau config, we are connecting to email-smtp.us-east-1.amazonaws.com on port 25 with TLS enabled (using the login details generated by AWS i.e. username = AKIAIDB...). The domain from which we send is verified on AWS and the individual email used is as well. However, subscriptions go through in only about 50% of the cases (?!), while for the remaining 50% we are getting a "SMTP host unreachable" error.


      Is anyone successfully sending subscriptions through AWS SES and, if so, what SMTP settings are you using?