Hi,
We have some Tableau dashboards which our users access through Tableau Server which connect to SAP HANA. They have 6-7 live connections to one of our HANA servers, and our users are intermittently experiencing the following error:
The issue does not occur on desktop, so I suspect a packaged workbook will not help. Any recommendations for troubleshooting this?
Thanks,
Luke
Jul 11, 2018 1:01 PM
Hi Luke,
When publishing the workbook, were your credentials embedded?
Otherwise, are the users using their credentials to access the data source when prompted when the workbook is opened?
Thanks,
Mavis
This appears to be more of a SAP HANA configuration issue.I would start by checking with the SAP HANA Admin if there is any concurrency limit that is being hit, for the embedded user, when the live connection is invoked by the tableau server.
The credentials are embedded, yes.