2 Replies Latest reply on Jan 19, 2017 7:33 PM by CC Lam

    Tableau Public: no "download data" or "Crosstab" option

    Caroline Beavon



      I have a story (with 4 dashboards) saved to Tableau Public (currently set as "hidden"), and want users to be able to download the data.


      However, I have these options selected in the settings (both in general settings and for this particular workbook), have tried:


      • a restart of Tableau Public program
      • logged out and back in again on the site
      • cleared my browser cache


      I've even tried temporarily making the story "visible" but it didn't make a difference.


      Can anyone suggest why this is happening?