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I believe that Windows 10 will save the last used printer as the default. This is a configurable option. Here's an explanation (not Tableau-specific): How to set the Default Printer in Windows 10 back to Print&Share? - Ricoh Print&Share
I recently hear back from the user having the printer issues. Here are the steps he took to reset and resolve his issue.
> close Tableau
> change local machine default printer to a different mapped printer
> moved the default printer back to the one he prefers
> reopened Tableau
For whatever reason, this reset and corrected the printer settings.