Did anyone get back to you about a WDC connector? Please reach out, I'd love to have it too!
It really shouldn't take that long to run (maybe a few minutes maximum). To give you a guide, running my Facebook Page Connector for Tableau Software's Facebook Page with around 3,000 posts takes around 90 seconds.
Teodor - would it be possible to schedule a call so that you can show me the behaviour you are experiencing?
You are right, it's intermittent andit is not working today.
When it works, I am given the choice between my different pages on Facebook, but when it does not, it only shows "get user feed" . After clicking on "get user feed", it looks like Tableau is retreiving data, but nothing will show when finished.
Wondering if it is possible to access via Tableau the insights of the pages we are only admin to?
We have a personal account and are admin for several clients (it appears on the left side on the Newsfeed page: 'Pages' section).
However when using the WDC it doesn't seem that we can access it.
Is there a way?
Thank you in advance.
Hi Laurene - can you confirm that you have been assigned a page role to the page you want to analyse as per the screenshot below?
You can also test which accounts you have access to by going to the Facebook Graph API Explorer: https://developers.facebook.com/tools/explorer/ and enter "me/accounts" to get a list of Pages you are allowed to get data for:
It works fine now.
Thanks a lot for the tip.
Do you need to have a specific page role in order to see all the data from a page? I've managed to connect to one of my business's pages, yet I've only detailed data about shared stories - nothing else. My page role is "analyst" at the moment. Any help is greatly appreciated!
I am trying to use the FWDC to get my personal Facebook info and visualise it using tableau.
In tableau when i connect to the WDC it shows connected but as soon as i click update data to get the extract it shows me a message that says 'connection lost'.
Tried many times but not working. Can i get some help. Thanks in advance
I'm having the same problem. When I try to navigate to Sheet1 to start building my viz, it isn't able to generate the extract for it.
I've been trying to use the facebook WDC but my extract takes forever to load... tried to do an earlier suggestion of filtering the data source but i can't click on anything without cancelling the extract. Any suggestions on how to toubleshoot for this? Does not seem like this should take that long....
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Is it possible to get access to the Reach and Engagement metrics that show in the Insights Overview page?
When I'm clicking on Web Data Connection in Tableau Public and feel in Facebook URL I receive a message that URL points to the website not to the data connector (see screenshot below). I'm an admin of the page and used Chrome on Mac OS. How can i fix this? I've also noticed that it automatically adding m in URL (like for mobile device usage) I'm however using it on laptop.
I'm hosting the Facebook WDC by Alex on my webserver.
When I make the connection in Tableau I get to the "Login with Facebook" page and the Facebook Login screen.
Before I input my login credentials I can see an error code in the URL Returned by the Login page. It's at the end of the string of fields from Facebook.
error code 200 - Permissions Error - User denied - error_reason - user_denied
In Facebook I have the Admin role.
What other permissions would it be referring to?
Any help would be greatly appreciated.
I am having trouble getting the Tableau Server to do a refresh on this Facebook WDC. Has anyone been successful in implementing this on Tableau Server with a daily refresh?