10 Replies Latest reply on Dec 29, 2015 11:43 AM by mahendra.devu

Multiple backup files

mahendra.devu Dec 24, 2015 1:08 PM

Hi all, good evening. I have a unique situation and am trying to find if anybody has already encountered this type of requirement. Please read below, and post your valuable suggestions.

I have two Tab Server environments 8.1 and 8.2 and am planing to move the content from both these servers to a v9.1 server as part of an upgrade plan.

I have taken site exports from 8.1 and 8.2 and tried importing into v 9.1 server, but have encountered errors and the tabadmin importsite command exited ungracefully. (the target 9.2 server has the same users and sites before importing the content form 8.1, and since this happened I havent tried importing sites form v8.2).

Alternatively I have taken a content backup form v8.1 and imported into v9.2 without any issue, but I am expecting problems if I import backup file from v8.2 into v9.1. Should I try this ?

In short, I have two backup files (one from v8.1 and the other from v8.2) with different content, and I need to merge the content (import) into v9.1 server.

Please advice.

Thanks,

Manny

1. Re: Multiple backup files

Jeff D Dec 24, 2015 9:38 PM (in response to mahendra.devu)

Hi Manny, the best solution for you would be to contact Tableau support.
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2. Re: Multiple backup files

Toby Erkson Dec 28, 2015 9:33 AM (in response to mahendra.devu)

Using a backup/restore won't work if you are trying to merge the two Tableau Servers into one.

So, when using the tabadmin commands exportsite and importsite/importsite_verified you must also have the same Schedules. If I remember correctly, your destination can have more Schedules than your source. You need to make sure you have the exact, same Schedules on your destination Server that you have on your source Server.

I played with this tabadmin command and here's my blog comments at the end of the testing: Exporting/Importing a Site - Part 5 - Elation
If you have additional questions please post them here as it will get "more eyeballs" viewing it, plus I haven't worked with the tabadmin command since writing that post so my memory is very hazy now on this subject.
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3. Re: Multiple backup files

John Kuo Dec 28, 2015 12:58 PM (in response to mahendra.devu)

Exporting from v8.1 and v8.2 and import to v9.1 or v9.2 will not work. I can confirm there's a software bug and Tableau's Dev. team is working on it. The fix should be packaged with the next maintenance release or the one after that.

So here's a proposed workaround: Republish content from v8.1 to v8.2 (this may be tedious, unfortunately). Make a backup of v8.2 (now with contents from v8.1), then restore it to v9.2.1.
Alternatively, you can import sites into v9.0.x, which does not suffer from the bug.

Hope this helps!

John
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4. Re: Multiple backup files

Jeff Strauss Dec 28, 2015 1:59 PM (in response to John Kuo)

John Kuo You mention v9.2.1 (as a workaround) however it's not available yet
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5. Re: Multiple backup files

John Kuo Dec 28, 2015 2:01 PM (in response to Jeff Strauss)

Yes, it is: 9.2.1 | Tableau Software
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6. Re: Multiple backup files

Jeff Strauss Dec 28, 2015 2:04 PM (in response to John Kuo)

only 9.2.1 desktop is available. 9.2.1 server is nowhere to be found. Alternate Downloads Site | Tableau Software
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7. Re: Multiple backup files

John Kuo Dec 28, 2015 2:05 PM (in response to Jeff Strauss)

Never mind! Desktop v9.2.1 is out but not the server version
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8. Re: Multiple backup files

John Kuo Dec 28, 2015 2:12 PM (in response to Jeff Strauss)

Actually, I just found out there won't be a Tableau Server v9.2.1, we'll skip it and release v9.2.2 to keep in sync with Desktop versions.
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9. Re: Multiple backup files

Jeff Strauss Dec 28, 2015 2:18 PM (in response to John Kuo)

thanks for the update, we will look forward to receiving 9.2.2 then whenever that is
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10. Re: Multiple backup files

mahendra.devu Dec 29, 2015 11:43 AM (in response to mahendra.devu)

Hello all, thank you for all your valuable answers.elow is what I did;
I took a backup from 8.1 and imported the content to v 9.1.2; and since second backup file(from 8.2) will overwrite the existing 8.1 content, I am doing site by site imports of 8.2 content to 9.1.2. I did reach out to Tableau and they recommended the same.

While doing site imports though it was complainig about not able to import objects, and exits ungracefully, which I asked Tab suport to take a look at. According to them the mapping issues that it is talking about are stored in a csv file in the temp folder in Tableau install location, but since the import command exits before it completes we dont see the csv file in the location. Will keep you guys posted with what I hear form support.

Thank you
Manny
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