-
1. Re: How do you read a forum question?
Toby ErksonDec 11, 2015 8:43 AM (in response to Shawn Wallwork)
2 of 2 people found this helpfulAck! Shawn, your 'thought bubble' #7 should be labeled as 6 and then the rest of the bubble numbers following be reduced by one. Basically you skipped #6 and the rest of the bubbles are out of place.
Good idea on how you process a post, informative!
-
2. Re: How do you read a forum question?
Shawn Wallwork Dec 11, 2015 8:47 AM (in response to Toby Erkson)Yep, pasted the wrong version. It's fixed now. Thx.
--Shawn
-
3. Re: How do you read a forum question?
Chris McClellanDec 11, 2015 12:27 PM (in response to Shawn Wallwork)
2 of 2 people found this helpfulThe only change I'd make is putting #8 first ..... I read the title to see if it sounds interesting or something I can help with.
But you're right, if there's lots of replies then there's (maybe) no need to reply and if the "well known names" are in the thread already then there's even less need to reply.
I'm still getting used to the new layout, there's a LOT more whitespace but I still use a lot of "open in a new tab" because I still can't get back to the right place sometimes.
-
4. Re: How do you read a forum question?
pooja.gandhi Dec 11, 2015 12:57 PM (in response to Shawn Wallwork)1 of 1 people found this helpfulShawn,
This is a great way to figure how different people might read a question differently. I agree with Chris, that #8 is probably the first thing I notice to see if the question is feasible enough for my level of expertise. Sometimes, even if it is not my level of expertise, I will still read the question and the responses if it is something I would enjoy learning and eventually end up using in my workbooks.
I like your #1 too but in most cases I am not looking at a zero here especially if it is something I am interested in learning but don't know the answer to, I would actually want to see some valuable responses from others. I definitely like your #6 because I pretty much read the whole thing if it is from someone who I do not recognize.
And on a side note, I always read your answers unless it is the norm 'gotta packaged workbook?' because there isn't much to read there.
Great post!
EDIT: Oh yeah and I definitely agree about the fonts being not well aligned to your chronological order of need/thought to answer a question or not. Even the 'green border' for a correct answer has a minimal showcase after the upgrade (I think both of these were way better int he earlier version).
-
5. Re: How do you read a forum question?
Shawn Wallwork Dec 11, 2015 1:33 PM (in response to pooja.gandhi)Pooja, I didn't mean to imply that I don't read your replies. I do. But I tend to break forum browsing into two different activities:
- Hunting
- Learning
And I usually do these at different times. Hunting for questions to answer used to be done by quickly scanning all the recent posts on the Forum Overview tab. Except for an attachment indicator, it had all the information I needed to find and answer questions quickly, presented in an easily readable layout.
When I'm in learning mode, I'm more interested in reading answers from you and the 'usual suspects' that have been marked correct. (This way I avoid all the clarifying replies, which can go on and on.) I'm finding it easier to find these correct replies using my Inbox, an area I never used in the Jive 6, and now find very handy in Jive 8. Now all I have to do is figure out how to follow just the right things in my Inbox, so I get the stuff I want without all the other stuff.
Cheers,
--Shawn
-
6. Re: How do you read a forum question?
pooja.gandhi Dec 11, 2015 1:37 PM (in response to Shawn Wallwork)2 of 2 people found this helpfulOfcourse you didn't imply that, I was only joking! I thought you knew me better than that post TC15
And yeah, I like the 'inbox' feature too now. A quick snapshot of whats going on in the threads you responded to is awesome because sometimes things can get lost in your work email or personal email and you lose track.
-
7. Re: How do you read a forum question?
Jeff StraussDec 11, 2015 2:02 PM (in response to Shawn Wallwork)
1 of 1 people found this helpful+100 totally, thanks for posting
-
8. Re: How do you read a forum question?
Shawn Wallwork Dec 11, 2015 2:04 PM (in response to pooja.gandhi)(Yeah, but the neighbors are listening in, so we have to be careful!)
Actually, I accidentally had my Inbox setup to include actions most of you all take, as well as things I replied to. So I get a mish-mash of different kinds of activity, which is fun to explore. This may be my favorite 'new' feature in Jive 8 (though I suspect it's been there all along, and I'm just discovering it).
--Shawn
-
9. Re: How do you read a forum question?
pooja.gandhi Dec 11, 2015 3:12 PM (in response to Shawn Wallwork)Oh how does that work? It would be sweet to make that change!
-
10. Re: How do you read a forum question?
Shawn Wallwork Dec 11, 2015 3:45 PM (in response to pooja.gandhi)Uh-oh. I may have misunderstood what was getting into my Inbox. I am getting things in there that have nothing to do with me (threads I didn't participate in); so I assumed it was in my Inbox because it was one of you folks that I'm following.
Patrick Van Der Hyde can you help me out here? What gets posted to the Inbox? How? Where do we set this up?
Thanks,
--Shawn
EDIT: An Inbox instruction video would be wonderful!
-
11. Re: How do you read a forum question?
Patrick Van Der Hyde Dec 11, 2015 4:02 PM (in response to Shawn Wallwork)2 of 2 people found this helpfulShawn - first thing to go through is all of the settings you have on the preferences page for what is sent to your email inbox
https://community.tableau.com/user-preferences!input.jspa
This combined with the things directed to your "Inbox" from 'following" others and places.
Places you follow can be found here: https://community.tableau.com/places?filterID=following
and People you follow can be found by going to your profile and clicking on "Following".
I tend to use following of places and people to capture most everything that happens in the community to email. I then flush my email each week as part of my outlook clean up. I do this for purposes of administration/moderation (keeping emails that are deleted, content changed, etc) and I don't tend to use email to assist with my work flow. The only community email I have come directly to my inbox is the "@" mention ones.
I'd like to learn more about how other users find the inbox helpful as I'd be happy to create a short video based on feedback.
Patrick