No idea. I'd contact Support.
I would make sure that your antivirus is disabled, uninstall Tableau Server, clean any registry records for tablicsrv, and then reinstall.
Hi, Unfortunately the current fix is a clean reinstall of he complete Tableau environment.
We faced a similar issue in our eny. After multiple troubleshooting steps performed, Tableau support suggested us for a clean Tableau Application reinstall . And it fixed the issue.
- What version of OS and tableau are you using. It's always recommended to match tableau application to the OS( in terms of 32 or 64 bit). Good explanation here. http://kb.tableau.com/articles/knowledgebase/deciding-between-32-64-bit-tableau
- As diego mentioned, make sure to disable any anti virus software till the installation is done.
- Tableau sometimes works in mysterious ways , it's easier to perform a clean install( after proper backup) than sometimes trouble shooting the error.
- Make sure you're logged in as system admin while installing. This will make sure tableau has correct access installing.
The tech note is referring to a conflict that can occur when installing to a directory whose name that contains a blank. In this case, you're installing to "d:\Tableau Server". Do you have a file or directory named "d:\Tableau" ?
Yes Jeff. You are absolutely correct. D drive indeed had a file named Tableau as output of some batch script. This was the cause for all the upgrade issues I had.
Thanks and sorry for the delayed response
I am getting similar issue while upgrading from 8.2 to 9.0 and I do not have file name Tableau. Any idea what else could be the cause for the issue ? I have folder called Tableau which I renamed and did clean install and still get the same error. I appreciate any help with this issue.