in what directory is the really big log? I will have a look.
I've tried changing log levels in the past (with 8.3.1) and the only times I ran into problems with the tabsvc starting was when I set all log levels to trace. It didn't like this, but then when I was more selective about which one I wanted to set to trace, it was ok. What log level are you trying to set?
It is in folder: C:/ProgramData/Tableau/Tableau Server/data/tabsvc/logs/clustercontroller
Please find attached the printscreen of first incident.
Second time there was just one file 16GB in size.
Directory.png 64.6 KB
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This is a known issue, and is being worked on. I took the following comment from information in our issue tracking system:
A quick spot-check of the zookeeper logs from DSC shows roughly 75% of the entries are INFO level messages. If they want an immediate action to take, set the yml option "zookeeper.log.level" from "info" to "warn".
Hopefully, that will offer some relief for now.
Thank you for the info.
Is there expected deadline in which this bug fix will be delivered to users?
And more importantly, we have another two Tableau Servers, so should we expect same behavior in other two cases?
If not, is there idea what is causing it in some cases?
I have tried as discussed.
Fresh copy of Tableau Server Installed.
1. stop tableau server
2. set zookeeper.log.level to warn
3. config server (Thread: How to Use tabadmin)
4. start Tableau server
But end up with the same error (Tableau Server repository is stopped).- see attachment
I have tried to start it with no success.
I have followed the thread Identify reasons why "tableau server repository database stopped" and first stopped Tableau server and then again started it with no success.
So, I'm lost here. If I change log level server it ends up with error (see printscreen). If I leave as it is, logs sizing GBs are created consuming all empty disk space causing Tableau Server stop working!
Error.png 50.2 KB
I don't think the thread on the Repository stopping looks very relevant in this case. Your issue is that the Repository won't start in the first place, which seems quite different. There could be multiple causes for this. At this point, I would suggest reaching out to Tableau Support which can help you to work past this.
Thank you for the advice.
I have finally succeeded doing:
1. stop tableau server
2.execute tabadmin zookeeper.log.level warn
3. execute tabadmin config
4. start tableau server
5. Repository Sevice is stopped (error message in step 4.) - stop tableau server
6. Restart computer/Virtual machine/Server
7. Again start tableau server
I had this exact same issue.
I was able to work around fix this by creating a batch file to do a tabadmin cleanup twice a day.
The issue was ultimately solved when I upgraded from Tableau Server 9.0.1 to 9.0.3 where they released a patch for this problem.