Hi,
While doing the extract refresh I am getting the following error on Tableau Online 9.0.
Error: Could not connect to the server; No connection could be made because the target machine actively refused it. [127.0.0.1:5432]
Note: The connection is working fine when connecting to Tableau Server and it is failing while connecting to Tableau Online
But the Server is Up and Running. Please help me to resolve this.
Thanks
Hi Mahi
I'll move this question to the Server Admin forum, you should get more answers there...
Cheers
Mark
May 26, 2015 9:55 AM
where are you trying to query to? We get this error when trying to query our data warehouse environment, and the DBA's have disabled access to that instance.
Hi
Is the database located on the same server as Tableau Server ?
Thanks
Vishwa
Hi Vishwa,
Thanks for your Response. I am using the Postgresql and the database is located on seperate server.
Note: The connection is working fine when connecting to Tableau Server and it is failing while connecting to Tableau Online
Thanks
Hi Jeffrey,
Thanks for your Response. The DB instance is UP and Running. I am using the Postgresql
Note: The connection is working fine when connecting to Tableau Server and it is failing while connecting to Tableau Online
Thanks
Hi Jeffrey and Vishwa,
Thanks for your Support.
In Tableau Online Pdf file the Solution is there.
http://onlinehelp.tableau.com/current/online/en-us/help.htm#to_keep_data_fresh.htm#whitelist
Thanks