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1. Re: Connection Fails During Refresh
Mark Fraser May 26, 2015 5:32 AM (in response to mahi reddy)Hi Mahi
I'll move this question to the Server Admin forum, you should get more answers there...
Cheers
Mark
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2. Re: Connection Fails During Refresh
mahi reddy May 26, 2015 5:35 AM (in response to Mark Fraser)Hi Mark,
Thanks for your Response and Help
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3. Re: Connection Fails During Refresh
Jeff StraussMay 26, 2015 9:55 AM (in response to mahi reddy)
where are you trying to query to? We get this error when trying to query our data warehouse environment, and the DBA's have disabled access to that instance.
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4. Re: Connection Fails During Refresh
vishwanath Pendyala May 26, 2015 10:48 AM (in response to mahi reddy)Hi
Is the database located on the same server as Tableau Server ?
Thanks
Vishwa
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5. Re: Connection Fails During Refresh
mahi reddy May 26, 2015 8:23 PM (in response to vishwanath Pendyala)Hi Vishwa,
Thanks for your Response. I am using the Postgresql and the database is located on seperate server.
Note: The connection is working fine when connecting to Tableau Server and it is failing while connecting to Tableau Online
Thanks
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6. Re: Connection Fails During Refresh
mahi reddy May 26, 2015 8:24 PM (in response to Jeff Strauss)Hi Jeffrey,
Thanks for your Response. The DB instance is UP and Running. I am using the Postgresql
Note: The connection is working fine when connecting to Tableau Server and it is failing while connecting to Tableau Online
Thanks
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7. Re: Connection Fails During Refresh
mahi reddy May 27, 2015 12:31 AM (in response to mahi reddy)Hi Jeffrey and Vishwa,
Thanks for your Support.
In Tableau Online Pdf file the Solution is there.
http://onlinehelp.tableau.com/current/online/en-us/help.htm#to_keep_data_fresh.htm#whitelist
Thanks