4 Replies Latest reply on Apr 27, 2015 7:18 AM by Jaya Sinnathamby

    Gap Analysis -Importance vs Satisfaction

    Jaya Sinnathamby

      How do I compare two questions in a survey : Importance vs Satisfaction.

       

      How Important is Arts/Science

      How Satisfied are you with Arts/Science

       

      I can do the Avg Score for each, but looks like I need a calculated field for doing the Avg Score[Satisfaction] - Avg Score[Importance]

       

      Then how do I dsisplay the difference as a chart like this beside the charts on Satisfaction and Importance.

       

      Gap.JPG

      Workbook with analysis is attached.