13 Replies Latest reply on Apr 1, 2015 6:41 AM by Toby Erkson

    Downgrade from 9 to 8.3

    Divan du Preez

      Hi there,

       

      Anyone know if it is possible to downgrade a packed workbook that was created in 9 to 8.3?

       

      Tableau Reader can only open 8.3 and I need to send the packed workbook to someone that has Tableau Reader...

       

      Please help me if you know a solution. It would be much appreciated.

       

      I have tried:

       

      1.) Downloading the newest version of Tableau reader. Did not work.

      2.) I have tried to have Tableau v.9, with the data I want to open in Reader, open and 8.3 open and try and copy the dashboards over. Did not work.

       

      Best regards

      Divan du Preez

        • 1. Re: Downgrade from 9 to 8.3
          Tableau kumar

          Downgrading the Tableau Packaged workbooks is not possible,

           

          Russel Christopher will explain very clearly.

           

          On Tue, Mar 31, 2015 at 3:04 PM, Divan du Preez <

          1 of 1 people found this helpful
          • 2. Re: Downgrade from 9 to 8.3
            Sankarmagesh Rajan

            hi divan,

             

            do one thing. open the workbook first (created in 9).

            Go dashboard now. right click dashboard tab and copy sheet.

             

            Open old version 8.3 and connect same data source, once connected go worksheet - right click in sheet and past sheet.

             

            now all works done in 9 will past in to 8.3. save twbx and send to reader users.

             

            Thanks

            sankar

            1 of 1 people found this helpful
            • 3. Re: Downgrade from 9 to 8.3
              Divan du Preez

              Dear Kumar,

               

              Why is this? Why didn’t Tableau implement a downgrade option? I think this is a bit dull because not EVERYONE will operate 9. Some would prefer 6 or 7.

               

              Best regards

              Divan du Preez

              • 4. Re: Downgrade from 9 to 8.3
                Sankarmagesh Rajan

                hi Divan,

                 

                If some one need older version then they can create new dashboard only.

                 

                Is it works copy past option.

                 

                Thanks

                sankar

                • 5. Re: Downgrade from 9 to 8.3
                  Divan du Preez

                  Dear Sankar,

                   

                  I have already tried that as explained in point 1 of what I have already tried. The error I get is attached.

                  Thank you very much for your help.

                   

                  No copy and past does not work. Neither can I start from scratch.

                   

                  Thank you

                  Best regards

                  Divan du Preez

                  Capture.PNG

                  • 6. Re: Downgrade from 9 to 8.3
                    kettan
                    1 of 1 people found this helpful
                    • 7. Re: Downgrade from 9 to 8.3
                      Manoj Ramachandra

                      Yes the solution mentioned by Sankar will not work. I would request members to test the functionality before posting it.

                       

                      Divan - As mentioned by Kumar, there is no way as of now to move to older version. You can vote for this feature using Kettan's link.

                      1 of 1 people found this helpful
                      • 8. Re: Downgrade from 9 to 8.3
                        Shawn Wallwork

                        Divan, if you are totally desperate, and can't wait for 14 days (or less) for 9.0 to be released there is a hack you can try. It's totally unsupported and won't work if you've used any of the new (or changed) features in 9.0

                         

                        1. Open the twb (not the twbx) file in Notepad ++
                        2. Change all the instances of '9.0' to '8.3' (there are probably only three instances)
                        3. Now open the twb in 8.2 (or whatever) and save it again as a twbx.

                        hack.jpg

                        I just tested this on a simple Super Store workbook and it worked. I did get a bit of funkiness with over sized column and row shelves, so make sure to fix stuff before sending it.

                         

                        USE AT OWN RISK.

                         

                        Cheers,

                         

                        --Shawn

                        2 of 2 people found this helpful
                        • 9. Re: Downgrade from 9 to 8.3
                          Toby Erkson

                          Divan du Preez wrote:

                           

                          Dear Kumar,

                           

                          Why is this? Why didn’t Tableau implement a downgrade option? I think this is a bit dull because not EVERYONE will operate 9. Some would prefer 6 or 7.

                           

                          Best regards

                          Divan du Preez

                          Well, version 9 is in BETA, that's why.  So using it should be done in a test environment and not production!

                           

                          Massive down-grading, like from 9-beta to 6 or 7 (or 5 or 4) likely isn't possible due to major code changes and application functionality.  Older versions can fall out of service (no longer supported).  It would be like asking an automobile manufacturer to build cars that have the option to come with an 8-track tape deck or under-dash phonograph player.

                           

                          In my opinion I think those who prefer a much lesser version are those who actually haven't upgraded in years

                          1 of 1 people found this helpful
                          • 10. Re: Downgrade from 9 to 8.3
                            Divan du Preez

                            Dear Toby,

                             

                            Thank you for your reply. Isnt a bete a "preview" to iron out errors? To get a feel for it and let the developers know how the users find the version? I do understand but software is a bit different dont you think... I doubt that there is an application that I can run on Windows 10 no matter how old it is.

                             

                            But in any case I do appreciate your help.

                             

                            Thank you very much

                             

                            Best regards

                            Divan du Preez

                            • 11. Re: Downgrade from 9 to 8.3
                              Divan du Preez

                              Hi Shawn,

                               

                              Your method worked well.

                               

                              Thank you so much for your help. I really appreciate it.

                               

                              Best regards

                              Divan du Preez

                              • 13. Re: Downgrade from 9 to 8.3
                                Toby Erkson

                                Divan du Preez wrote:

                                 

                                Dear Toby,

                                 

                                Thank you for your reply. Isnt a bete a "preview" to iron out errors? To get a feel for it and let the developers know how the users find the version? I do understand but software is a bit different dont you think... I doubt that there is an application that I can run on Windows 10 no matter how old it is.

                                ...

                                Yeah, a beta is kinda like that.  It's like a teenager; thinks it can do everything but in reality it can't

                                 

                                Okay, wait a second on the versioning capability, it sounds like we have a miscommunication:

                                1)  Version 8 workbooks should work in version 9

                                2)  BUT version 9 may not necessarily work in version 8 (when editing the XML per Shawn's answer)

                                From your post I responded to, the situation was of downgrading version 9 to version 8 (case #2).  What you are saying here with your example of older software working in a newer version of Windows is case #1 and thus I agree that an older version of Desktop should work with a newer version*

                                 

                                 

                                 

                                * Up to a point, then there could be too much application difference when it comes to even older versions.